By Myrin New
Job skill assessments and effective communication is an art. It is true that we all communicate but the difference lies in the manner that we do it. Many of us have difficulty getting the message across to the other person, although we may have a fair idea of what we want the other person to know. Improvement of communication skills is the need of the hour and in order to improve, we must be able to see the mistakes. Communication skill assessments are conducted to be able to judge the capability of the individual to communicate effectively.
The assessments are usually done in two parts, verbal and non-verbal. Verbal communication skill assessment is done to see how proficient an individual is in the usage of words. The test assesses the manner in which we use words to convey the meaning and the meaning that we interpret from the words. This assessment is done through oral or written examinations.
The non-verbal communication skill assessment is done to find out how well a person is able to express oneself
With the help of gestures and drawings or other symbolic languages, this process job skill assessments and effective communication uses observation and evaluation for the assessment.
What should a person’s response be to a communication skill assessment?
The tests are structured to be as objective as possible, and the results are free from any bias. Nobody is perfect and we are all prone to making mistakes. One should not blame others for their mistakes and accept the truth gracefully.
It is said that we must learn from our mistakes. Once you accept that you are only human and mistakes are a part of life, you can begin to look for ways to improve those mistakes. The aim of the test is not criticism but to find out the shortcomings and improve on them.
Very often, people who get negative results in communication skill assessments, go into despair thinking that there is no scope for improvement. The truth of the matter is that nobody is born with perfect communication skills, they are to be acquired. Thus, working towards improvement of your communication skills should be the next step.
To go about this you may take the help of a professional or work towards the goal on your own. However, you need to have the will power to improve on your own and you can take the help of the many resources available for that purpose. In case you wish to take professional help, most often the persons who conduct the communication skill assessment will be able to provide you guidance in the matter.
There should be continuous vigilance to see if any further improvement is required in your communication skills. If you are observant of this factor, chances are that you may never require to take another communication skill assessment exercise again.
Communication skill assessment is an instrument to let you gauge your performance and the kind of improvement required to communicate effectively. Having the right attitude will promote improvement, because attitude is a small thing that makes a big difference.